General Information
This website, book-stand.com, is operated by:
- Company Name: book-stand
- Legal Structure: LLC (Limited Liability Company)
- Address: 1209 Mountain Road PL NE, STE R, Albuquerque, NM 87110, United States
- Email: contact@book-stand.com
- Phone: +1 814 646 7355
- Website: https://book-stand.com/
- Business Hours: Monday to Friday: 9:00 AM – 6:00 PM (Los Angeles Time – PST)
Secure Payments
We are committed to providing a secure and seamless payment experience. All transactions are processed through trusted payment providers.
- Payment Provider: Stripe
- Accepted Cards: Visa, Mastercard, American Express
- Currency: All prices and transactions are processed in USD (United States Dollar).
Delivery and Returns Policy
Delivery Information
- Shipping Zones: We currently ship exclusively within the United States.
- Shipping Fees: All orders benefit from free shipping.
- Order Processing Time: Orders are typically processed within 1–2 business days.
- Delivery Time: Once processed, delivery usually takes 8–15 business days.
- Order Cut-off Time: Orders placed after the daily cut-off time will be processed the next business day. The cut-off time is based on Los Angeles Time – PST.
- Order Tracking: Yes, tracking information will be provided for all orders.
- P.O. Box Delivery: We do not deliver to P.O. Boxes. Please provide a physical address for delivery.
Returns and Refunds
- Return Period: You have 30 calendar days from the date of delivery to initiate a return.
- Return Shipping Costs: Return shipping costs are covered by book-stand if the item is defective. For all other returns, the customer is responsible for the return shipping costs.
- Refund Processing Time: Once your return is received and inspected, your refund will be processed within 10 business days.
Applicable Law and Jurisdiction
These legal notices and any disputes arising out of or in connection with them or the use of the website shall be governed by and construed in accordance with the laws of the United States.
Any legal action or proceeding relating to your access to, or use of, the website or these legal notices shall be instituted in a federal or state court located in the United States.